Frequently Asked Questions: General Scheme & Eligibility
Absolutely. Our team has years of experience helping people across Lancashire with energy-related issues. Whether you need help applying for a discount or understanding your bills, we’re here to help. You can get free advice here. We also work with other local agencies if your issue isn’t energy-related.
Yes, but your landlord will need to give permission. In some cases, landlords may be asked to contribute to the cost.
You may still qualify for some upgrades such as insulation, heating controls, or renewable energy measures like heat pumps or solar PV.
Eligibility often varies depending on the scheme. Complete the Cosy Homes in Lancashire application form here, or you can call our helpline 03306 061 488.
Different funding types have different criteria that could be dependent on household income, the EPC rating of the home, benefits and postcode area. If you’re unsure if you’re eligible for funding, complete an application form and a member of the team will find the right solution for you.
No. The scheme supports homeowners, private tenants (with landlord permission), landlords and park home residents. Social housing tenants may be referred to their housing provider for support.
Cosy Homes in Lancashire is a council-ran energy efficiency partnership that helps residents access grants, advice, and support to improve home warmth, cut energy bills, and reduce carbon emissions. We are not a private company; we are your local council.
We provide funding for help with insulation, electricity and heating. For the specific types of grants and funding, please visit our grants and funding page.
Retrofitting means upgrading your existing home to be more energy efficient. That includes insulation, new windows, heating systems, or ventilation. It can lower your bills, make your home more comfortable, and reduce carbon emissions. You might be able to get help with the cost, contact us today.
You can speak directly to the Cosy Homes Advice Team. We’re here to offer free, friendly advice on everything from lowering your bills to applying for grants. If it’s not something we do ourselves, we’ll put you in touch with someone who can help.
Cosy Homes in Lancashire, Citizens Advice, and local authorities (like Preston, Blackburn, Pendle) offer energy advice, debt help, PSR registration, smart-meter info, and carbon monoxide safety.
If you haven't been able to find the answer to your question, please contact us. Our friendly and knowledgeable team will be happy to help.
