Frequently Asked Questions: Application & Process
You can apply online through our website or call us on 03306 061 488. We’ll ask a few questions to match you with the right scheme.
Timelines vary depending on funding availability and installer demand, but we aim to complete assessments and installations as quickly as possible, often within weeks.
A qualified assessor will contact you to check your eligibility and may arrange a home visit or request supporting documents. If approved, we’ll work with trusted local installers to carry out the improvements.
If you haven't been able to find the answer to your question, please contact us. Our friendly and knowledgeable team will be happy to help.
