Your Application Questions Answered

You can apply online through our website or call us on 03306 061 488. We’ll ask a few questions to match you with the right scheme.

A qualified assessor will contact you to check your eligibility and may arrange a home visit or request supporting documents. If approved, we’ll work with trusted local installers to carry out the improvements.

Timelines vary depending on funding availability and installer demand, but we aim to complete assessments and installations as quickly as possible, often within weeks.