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Smart Meter Roll Out

What is a smart meter?

A smart meter is the next generation of a gas and electricity meter. They measure how much gas and electricity you're using, as well as what it's costing you, and display this on a handy in-home display.

With a smart meter, you can wave goodbye to complicated meter readings. The smart meter shows a digital meter reading and automatically sends the reading to your energy supplier at least once a month, so you will recieve accurate, not estimated, bills.

What are the benefits of a smart meter?

Meter readings will be shared directly with your supplier through a wireless network, meaning no more manual readings and no more estimated bills. You will receive an in-home display, which shows you how much energy you're using, as you use it, and what it is costing you

What do I need to know about my smart meter installation?

Your smart meter will be installed FREE by a trained smart meter installer. Make sure you know where your current meters are located and check they're easy to access.

In the future...

Switching between suppliers or between credit or prepay, will be quicker and easier. Prepay customers will be able to top up online or via mobile phone

Will I get a new smart meter every time I switch supplier

Although switching will be easier, some older models may not be compatible with all suppliers so you may need to ask your new supplier for a new one. Check that the meter you'll be getting is the latest model (SMET2).
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