Electricity North West Extra Care Register

Electricity North West offers support to certain categories of customers such as those that are more vulnerable.

Customers such as those that are older, disabled or have a medical condition and who depend on electricity for medical equipment or other medical needs (eg kidney dialysis and oxygen concentrators) can register for additional priority support that includes:

  • Letting you know in advance of a planned interruption to your electricity supply
  • Providing you with a special telephone number so you can get straight through to a person if you have a power cut
  • Working with the oxygen providers to provide assistance during longer power cuts
  • In the event of an emergency may share your information with other responding agencies

Registration is simple so sign up today for yourself, a friend or relative.

CHiL is working in partnership with Electricity North West so please select the Cosy Homes in Lancashire option on the form (how did you hear about the scheme) 

Register as a priority customer (enwl.co.uk)