Customer reviews

The engineer on the day of install was wonderful. My husband used to complete all the work at the property as he was a plumber but he sadly passed away. I am always nervous when I have anyone in to do work and Mark was very understanding, it felt like having my husband back. Thanks to everyone involved.

We just wanted to say thank you so much for helping us to get our new boiler fitted. Mark the plumber has done a great job, he worked really hard and was a lovely and polite bloke. He explained everything clearly and left no mess. It's so nice to have hot water at the turn of a tap! The radiators heating up really quickly too. We're hoping the new system will make our house a lot warmer and save on bills too. Thank you again for all your help, we really appreciate it and think it's an amazing service that you offer to help people keep their homes warmer. South Rings Energy came to do a survey last week so hopefully they will be able to install some loft insulation for us too. The prospect of cold weather approaching doesn't seem as worrying now thanks to your help! Please pass on our thanks to the whole team, you're all doing a brilliant job and should be proud of the service you provide.

Best wishes and thanks again

I just wanted to thank everyone at Cosy Homes for all your hard work in acquiring the funding for, then supplying and fitting my new combi boiler. It was only completed yesterday and has already made a difference to our lives as having hot water on demand is a luxury I've never enjoyed before. My radiators are all now working well and I'm confident that when winter comes, we'll be much warmer than we were last year. Marc the fitter who did the work was punctual, respectful and friendly and I never felt uncomfortable with him in the house. He worked hard, tidied up after himself and left everything as he found it.

To every single member of the team who were involved in helping me, thank you from the bottom of my heart.

I just want to thank the team for securing funds for replacing the boiler, I can’t thank you enough. I would also like to send my thanks to Mark who installed the boiler, he has done a great job and he was a very pleasant person.

What a fantastic experience from beginning to end.

The team has been so helpful and always polite and Sean from Trade has done a fantastic job with the door

I hope you all have a fabulous day, week, month, year

I just wanted to thank you all for all your support arranging our new boiler which was installed yesterday 04/09/2023.

We have had no hot water (or heating) for the best part of 12 months, which has been extremely challenging, particularly for our autistic son who doesn’t cope well due to his sensory issues.

The thought of another winter with no heating was almost unbearable so the relief we felt yesterday was overwhelming. My son actually cried with joy at being able to have a bath last night.

I honestly can’t express how grateful we are and how much this will improve our family’s quality of life.

I saw the advert online, process was quite quick especially once initial assessment has been completed. Everything has been very straight forward and am very pleased with the cosy homes team who were always very friendly and talked to you through every stage and every query. They kept me informed all the way and checked on each stage. I have noticed that my hot water is more stable when having a shower. Being summer I have not used the heating as yet. I have tried using the electric more during the day and it does appear to assist with my bills. I am very grateful for the help and I have received from the scheme and feel that this winter I will be in better health as I will have central heating which I've never had and as it is at an affordable running cost. I have loved the northern friendliness of the team and their knowledge.

Really pleased with the work carried out - The men were very helpful and left everything clean and tidy.