Contact Cosy Homes in Lancashire
If you have have a complaint about any aspect of the Cosy Homes in Lancashire service, from initial contact to poor workmanship, you need to let us know so that we can put things right. To do this, please use the 'Get in touch' form above.
Your complaint will go to our Managing Agent, Rhea Projects Ltd, who will investigate your complaint and liaise with you throughout this process. For further information please see Rhea Projects Ltd complaints procedure.
Should your complaint not be resolved through the above Policy then it will be escalated to Blackpool Council as the Lead Local Authority of the Cosy Homes in Lancashire Consortium.
We take all complaints seriously so please let us know about anything that you are concerned about, no matter how small. We continually strive to improve our services and your feedback enables us to do this.
